Additional Information

Additional Information

Account Navigation

Account Navigation

Currency - All prices are in AUD

Currency - All prices are in AUD
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Kentucky Threadworks

FAQ

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.


Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you see before confirming your order.


Q:  Do I need to register on the site to purchase from Kentucky Threadworks?
A:  No.  However, registering with us provides several benefits.  By registering, you can check on the status of your order, review your order history,...


Q:  The uniform product photos do not show the logo.  Will my order arrive with the logo on the uniforms?
A:  Yes.  The uniform products that require a logo will be delivered with the logo on the uniforms.  Your uniforms will be ready to wear.


Q:  An item I purchased was backordered.  What do I do now?
A:  Kentucky Threadworks strives to have all products in stock.  However, backorders do happen occasionally.  If part of your order is backordered, you will be contacted by Kentucky Threadworks.

Seton Catholic School
Q:  Where can I find the uniform requirements for Seton Catholic School?
A:  The Seton Catholic School uniform requirements are located on the school website athttp://home.catholicweb.com/SetonCatholicSchool/files/Seton_Catholic_School_Uniform.pdf.

Q:  How will my Seton Catholic uniform order be delivered?
A:  You have the option of picking up your Seton Catholic uniform order at the school or having it shipped.  Select the option you prefer when you checkout.

Q:  How will I know when my Seton Catholic uniform order is ready to be picked up at the school?
A:  You will receive a delivery confirmation email on the day the uniforms are dropped off at the school.